Operations Director

Join Lazada as an Operations Director in Pangkal Pinang and lead our dynamic team to drive operational excellence. You will oversee logistics, supply chain, and customer service to ensure seamless e-commerce operations. This is a unique opportunity to manage a high-impact team and leverage cutting-edge tools like SAP and JDA to optimize our supply chain. With a proven track record in operations management, you will play a crucial role in enhancing customer satisfaction and operational efficiency.

Lazada is a global e-commerce giant with a strong presence in Indonesia. Our mission is to provide the best online shopping experience to millions of customers. As an Operations Director in Pangkal Pinang, you will be part of a team that is committed to innovation and excellence. You will have the chance to work with industry-leading technologies and a diverse team of professionals.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations including logistics, supply chain, and customer service to ensure seamless e-commerce operations.
• Manage and optimize the supply chain using tools like SAP and JDA.
• Lead a team of 10-15 operational staff, providing guidance and mentorship.
• Implement and monitor operational strategies to enhance efficiency and customer satisfaction.
• Collaborate with cross-functional teams to drive business growth and innovation.
• Ensure compliance with industry regulations and company policies.
• Analyze operational data to identify areas for improvement and implement corrective actions.
• Represent Lazada at industry events and conferences to build professional networks.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
• Minimum of 10 years of experience in operations management, with at least 5 years in a leadership role.
• Proven track record in managing logistics and supply chain operations.
• Certification in SCOR (Supply Chain Operations Reference) or similar is a plus.
• Strong understanding of e-commerce operations and customer service.
• Excellent leadership and communication skills.
• Proficiency in using SAP and JDA.
• Ability to work in a fast-paced, dynamic environment.

🛠️ Keahlian

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